Privacy Policy of Northline Frameworks Studio
Effective Date: July 3, 2026
1. Introduction and Company Information
This Privacy Policy explains how Northline Frameworks Studio (“Northline Frameworks Studio,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in connection with our production-studio business activities in Canada.
We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, where applicable, relevant provincial privacy legislation.
Business name: Northline Frameworks Studio
Address: 2150 West 4th Avenue, Vancouver, BC V6K 1N6, Canada
Email: [email protected]
Phone: +1 (604) 782-9463
2. Data Collection and Processing
We may collect personal information directly from you, automatically through our website or digital tools, and from third parties where permitted by law. Depending on your interaction with Northline Frameworks Studio, we may collect the following categories of personal information:
- Contact information, such as name, email address, phone number, company name, and mailing address;
- Project and production-related information, such as creative briefs, preferences, schedules, correspondence, and deliverables;
- Billing and payment information, such as invoicing details and transaction records;
- Technical information, such as IP address, browser type, device identifiers, operating system, and website usage data;
- Communications content, including emails, messages, inquiries, feedback, and support requests;
- Any other information you choose to provide to us in the course of our business relationship.
We process personal information only to the extent reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.
3. Purpose of Data Processing
We may use personal information for the following purposes:
- To respond to inquiries and communicate with clients, prospects, vendors, and other stakeholders;
- To provide, manage, and deliver production-studio services;
- To prepare proposals, contracts, estimates, invoices, and related business records;
- To manage project planning, scheduling, coordination, and client support;
- To process payments and maintain accounting and tax records;
- To operate, maintain, secure, and improve our website, systems, and business operations;
- To analyze usage trends and improve our services, workflows, and customer experience;
- To comply with legal, regulatory, tax, accounting, and contractual obligations;
- To protect our rights, property, safety, and legitimate business interests;
- To send administrative communications and, where permitted, marketing communications.
4. Legal Basis for Processing
Under Canadian privacy law, we generally collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. Depending on the circumstances, our processing may be based on one or more of the following grounds:
- Consent: You have given express or implied consent for us to process your personal information for specific purposes;
- Contractual necessity: Processing is necessary to enter into, perform, or manage a contract or service relationship with you;
- Legal obligation: Processing is necessary to comply with applicable laws, regulations, court orders, or lawful requests;
- Legitimate business purposes: Processing is reasonable for business administration, fraud prevention, security, service improvement, or similar purposes, where permitted by law;
- Other lawful exceptions: Where applicable law allows collection, use, or disclosure without consent.
5. Data Sharing and Third Parties
We do not sell personal information. We may disclose personal information to third parties in the following circumstances:
- Service providers: Vendors that support our operations, such as hosting providers, email services, cloud storage, accounting services, payment processors, analytics providers, and IT/security providers;
- Professional advisors: Lawyers, accountants, auditors, insurers, and other advisors as needed for business, legal, or compliance purposes;
- Business partners and collaborators: Where necessary to deliver a project or service you requested;
- Authorities and legal recipients: Government bodies, regulators, law enforcement, courts, or other parties when required or permitted by law;
- Corporate transactions: In connection with a merger, reorganization, financing, sale of assets, or similar transaction, subject to applicable legal requirements.
We require third parties that process personal information on our behalf to use appropriate safeguards and to process the information only for authorized purposes.
6. Data Transfer to Third Countries
Some of our service providers may store or process personal information outside Canada, including in the United States or other jurisdictions. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities there.
Where personal information is transferred outside Canada, we take reasonable steps to ensure it is protected by contractual, organizational, and technical safeguards appropriate to the sensitivity of the information and the risks associated with the transfer.
7. Storage Duration
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements.
Retention periods may vary depending on the type of information and the context in which it was collected. When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with applicable law and our internal retention practices.
8. User Rights
Subject to applicable law, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you;
- Rectification: Request correction of inaccurate, incomplete, or outdated personal information;
- Erasure: Request deletion of personal information, where permitted by law;
- Restriction: Request that we limit the processing of your personal information in certain circumstances;
- Data portability: Request a copy of certain personal information in a structured, commonly used format, where applicable;
- Objection: Object to certain processing activities, including certain direct marketing activities where applicable.
To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where our processing is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Please note that if you withdraw consent for certain processing activities, we may be unable to provide some services or continue certain business relationships.
10. Right to Complain
If you have concerns about our handling of your personal information, we encourage you to contact us first so we can attempt to resolve the issue promptly and fairly.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator. Contact details for the relevant authority can be found on the applicable regulator’s official website.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include access controls, secure storage, encryption where appropriate, staff confidentiality obligations, and monitoring of systems for security purposes.
However, no method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Northline Frameworks Studio
2150 West 4th Avenue
Vancouver, BC V6K 1N6
Canada
Email: [email protected]
Phone: +1 (604) 782-9463
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will take reasonable steps to notify you, such as by posting the updated policy on our website or by other appropriate means.
The revised Privacy Policy will be effective as of the date indicated at the top of this page unless otherwise stated. We encourage you to review this Privacy Policy periodically to stay informed about how Northline Frameworks Studio protects your personal information.